MG Studio Salon — Terms and Conditions

Last updated: September 30, 2026

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1. Welcome and Acceptance of Terms

By booking an appointment, visiting our salon, using www.mgstudiosalon.com (the "Website"), buying a product, gift card, or membership, or subscribing to our newsletter, you agree to these Terms and Conditions (the "Terms"). If you do not agree, please do not use our services or Website.

"MG Studio," "we," "us," and "our" mean MG Studio Salon, located at 3011 W Grand Blvd, Suite 130 (first floor of the historic Fisher Building), Detroit, MI 48202, and our plant-based MG Studio hair care product line. "You" means any client, guest, member, customer, or visitor.

These Terms cover in-salon services, online booking, memberships, gift cards, product purchases, and your use of the Website. Please read them before you book or buy.

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2. Our Services

MG Studio Salon offers hair services (cuts and styling, color, locs, extensions, relaxers, and treatments), men's grooming, nail and pedicure services, waxing, and massage therapy. We also sell plant-based hair care products.

• Descriptions and pricing. Our full service menu and prices are on the Website booking page. Prices marked "From" are starting prices. The final price depends on hair length, density, texture, condition, products used, and the time required. Some services include a set amount of time, with an hourly rate after that, and some do not include hair or extensions. Details are listed with each service.

• Consultations. New clients, and anyone booking color transformations, extensions, crochet, loc extensions, or special occasion updos, must have a consultation first so your stylist can assess your hair and goals. Consultation fees are shown at booking.

• Changes. We may change, add, or discontinue services, providers, and prices at any time without notice.

• Our providers. Services are performed by licensed professionals. Some providers may work as independent professionals within the salon and may have their own availability and specialties.

• Hours and appointments. We serve clients by appointment. Our regular hours are posted on the Website and our business listings. Some services, including massage, may be offered on additional days by appointment.

 

3. Booking Appointments

You can book online through our Website at www.mgstudiosalon.com, by phone at (313) 800-5119, or in person.

• Accurate information. Please give us your correct name, phone number, and email, and book the services you want so we can reserve enough time. Adding services on the day may require a later start or a new appointment.

• Confirmation. Your appointment is confirmed only when you receive a booking confirmation from us or from our Website.

• Arriving on time. Please arrive about 10 minutes early. If you are more than 15 minutes late, we may shorten your service, adjust the price to match, or reschedule you, depending on the next appointment.

• Choosing a provider. You can book with a specific provider where available. If your provider is unavailable, we will offer you another time or another qualified provider.

• Booking errors. If a service, time, or price was listed incorrectly, we will contact you to correct it before your appointment.

 

4. Cancellations, Rescheduling, and No-Shows

Your time is reserved for you, and we turn away other clients to hold it. To be fair to everyone, we ask for notice when plans change.

• Notice required. Please cancel or reschedule at least 24 hours before your appointment by calling (313) 800-5119 or using the link in your booking confirmation on our Website. For services longer than 3 hours, including color transformations, extensions, and loc work, we ask for 48 hours.

• Late cancellations and no-shows. Cancelling inside the notice window may result in a fee of up to 50% of the scheduled service price. Missing your appointment without notice may result in a fee of up to 100%. Fees may need to be paid before you can book again.

• Deposits. Some services, such as extensions or color transformations, may require a deposit at booking. Deposits are applied to your final total and may be forfeited for a late cancellation or no-show.

• Repeat cancellations. After repeated late cancellations or no-shows, we may require prepayment or decline future bookings.

• Emergencies. We understand real emergencies happen. Call us as soon as you can, and we will review the situation case by case.

• Our cancellations. If we must cancel or reschedule, we will contact you as early as possible and offer a new time. You will not be charged.

 

5. Pricing, Payment, Gift Cards, and Promotions

• Payment. Payment for services is due at the end of your appointment. We accept major credit and debit cards and Apple Pay, along with any other methods shown at checkout. Prices are in U.S. dollars, and sales tax is added where it applies.

• Gratuity. Tips are appreciated but never required. They are not included in service prices unless clearly stated.

• Returned payments. If a payment is declined or returned, you are responsible for the amount owed and any related fees allowed by law.

• Gift cards. Gift cards are sold on our Website and can be used toward services and products. They do not expire, are not redeemable for cash except where the law requires, and cannot be replaced if lost or stolen. Please treat a gift card like cash.

• Promotions. Discounts and special offers are limited to the dates and services stated, cannot be combined unless we say so, and have no cash value. We may end a promotion at any time.

 

6. Memberships

MG Studio offers monthly membership plans, which you can buy on our Website. Current plans are:

• Bronze ($15 per month): 5% off services

• Silver ($30 per month): 10% off services

• Gold ($45 per month): 15% off services and 5% off MG Studio products

• Platinum ($50 per month): 20% off products, services, and accessories

• Billing and renewal. Memberships are billed monthly to the payment method you give at sign-up and renew automatically each month until you cancel. By joining, you authorize these recurring charges.

• Canceling. You can cancel at any time through your account on the Website or by calling (313) 800-5119. Your cancellation takes effect at the end of the current billing period. We do not refund partial months or unused benefits.

• Using your discount. Membership discounts are for the member only, cannot be transferred, and apply to eligible services and products at the time of purchase. They cannot be combined with other promotions and do not apply to gift cards, tips, taxes, or deposits.

• Failed payments. If a monthly payment fails, your benefits may be paused until payment is updated, and we may cancel the membership.

• Changes. We may change plan prices or benefits. We will give you at least 30 days' notice, and you may cancel before the change takes effect.

 

7. Your Health, Safety, and Consent to Service

Safe services depend on honest information from you.

• Tell us before we start. Let your provider know about allergies, sensitivities, skin or scalp conditions, medications, recent chemical services, pregnancy, injuries, or medical conditions that may affect your service. If your circumstances change, tell us before your next visit.

• Patch tests. For color and other chemical services, we may require a patch or strand test. If you decline a recommended test, you accept the risk of a reaction.

• Chemical and nail services. Hair color, lightening, relaxers, texturizing, and nail products can cause reactions in some people. Results also depend on your hair's history and condition.

• Massage. Massage therapy is not a substitute for medical care. You agree to complete any health intake form honestly and to tell your therapist about anything that causes discomfort during the session. Sessions are clothed or draped according to the service and your comfort, and you may end a session at any time.

• Right to decline or stop service. We may refuse, pause, or end any service if it is unsafe, if information is withheld, or if you are unwell, intoxicated, or behaving inappropriately. Appropriate fees may still apply for time reserved or work already done.

• Consent. By proceeding with a service, you consent to that service and confirm you have given us complete health information.

 

8. Service Satisfaction and Corrections

We want you to love your results. If something is not right, tell us within 7 days of your service and contact us at (313) 800-5119 or info@mgstudiosalon.com. We will review the concern and, where appropriate, offer a correction or adjustment at no charge or a reduced charge.

• Results vary with your hair, skin, nails, and aftercare. We cannot guarantee a specific outcome.

• Corrections are offered at our discretion and are scheduled with the original provider whenever possible.

• Service fees are generally not refundable. Requests outside the correction window, or after another salon has altered the service, may not qualify.

• Following your provider's aftercare instructions helps protect your results.

 

9. Client Conduct, Guests, and Our Space

MG Studio is a calm, welcoming space in the historic Fisher Building. Please help us keep it that way.

• Respectful conduct. We do not tolerate harassment, discrimination, threats, or abusive language toward staff or other clients. We may ask anyone who does not follow this to leave, with or without a refund.

• Minors. Clients under 18 must be accompanied by a parent or legal guardian who consents to services and is responsible for payment. Massage for minors requires a parent or guardian to be present.

• Guests and children. For safety and comfort, please limit guests. Children who are not receiving a service must be supervised at all times.

• Phones and photos. Please be mindful of other clients' privacy. Do not photograph or record other clients or staff without permission.

• Personal belongings. Please keep valuables with you. We are not responsible for lost, stolen, or damaged items.

• Fisher Building premises. You agree to follow the building's rules for parking, entry, and common areas. Building hours and access may affect appointments, especially on weekends and Sundays.

• Products and tools. For everyone's safety, please do not handle salon tools or chemicals without staff direction.

 

10. Photos, Video, Reviews, and Testimonials

• Photos and video of your service. We love sharing our work. We will only photograph or film you for our website, social media, or marketing with your permission. You may say no at any time, and it will not affect your service. Photos of your hair, nails, or results without your face are also shared only with your okay.

• Permission. If you agree, you give MG Studio a non-exclusive, royalty-free right to use the content for marketing purposes across our channels. You can withdraw permission for future use by contacting us, though we may not be able to remove content already published or shared by others.

• Reviews and testimonials. If you post a review or send us a testimonial, you allow us to display it, with your first name and last initial, unless you ask us not to. We do not pay for or edit reviews to change their meaning.

• Your posts. You are welcome to tag us. Please do not post content that includes other clients or staff without their permission.

 

11. Website Use and Intellectual Property

• Permitted use. You may use the Website for personal, non-commercial purposes: to learn about us, book, and shop. You agree not to misuse it, including by attempting to gain unauthorized access, introducing harmful code, scraping content, or using it unlawfully.

• Our content. The MG Studio name, logos, product names, formula descriptions, photos, videos, text, and design are owned by MG Studio or used with permission. You may not copy, reproduce, or use them commercially without our written permission.

• Third-party platforms. Our Website and booking rely on third-party services, such as Wix (Website, booking, and store). Their terms and privacy policies apply when you use them, and we are not responsible for their availability or practices.

• Third-party links. Links to other sites are for convenience. We do not control or endorse them.

• Availability. We may update, suspend, or remove any part of the Website at any time. We do not promise the Website will always be uninterrupted or error-free.

 

12. Privacy and Communications

• Privacy. We collect the information you give us when you book, shop, join a membership, or contact us, such as your name, contact details, service history, and payment details processed by our payment providers. We use it to run your appointments, orders, and memberships, to improve our services, and, with your permission, to tell you about offers. We do not sell your personal information.

• Client records. We may keep notes on your services, such as color formulas, preferences, and health intake information, so we can serve you safely. We protect them with reasonable safeguards.

• Text messages. If you give us your mobile number and opt in, you agree to get SMS, marketing messages, and appointment confirmations and reminders and, if you choose, promotional texts from MG Studio. Message frequency varies, and message and data rates may apply. Consent to marketing texts is not a condition of any purchase or service. Reply STOP to opt out or HELP for help.  

• Email and newsletter. When you subscribe to our newsletter, you agree to receive marketing emails from MG Studio. You can unsubscribe at any time using the link in any message. We may still send you order, booking, and membership messages.

 

13. Disclaimers, Limitation of Liability, and Indemnification

• Services and products as provided. To the fullest extent the law allows, our services, Website, and products are provided "as is" and "as available," without warranties of any kind, express or implied, except those that cannot be excluded by law.

• Limitation of liability. To the fullest extent the law allows, MG Studio and its owners, employees, and providers are not liable for indirect, incidental, special, or consequential damages arising from your use of our services, Website, or products. Our total liability for any claim is limited to the amount you paid for the service or product at issue.

• What this does not limit. Nothing in these Terms limits liability that cannot be limited under Michigan or federal law, including for gross negligence, willful misconduct, or where a service or product is unsafe due to our fault.

• Indemnification. You agree to be responsible for losses, claims, and costs that result from your violation of these Terms, from information you provide that is false or incomplete (including health information), or from your misuse of our Website or products, to the extent the law allows.

 

14. Governing Law, Disputes, Changes, and Contact

• Governing law. These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law rules.

• Resolving disputes. If you have a concern, please contact us first so we can try to resolve it informally. If we cannot, disputes will be brought in the state or federal courts located in Wayne County, Michigan, and you agree to their jurisdiction.

• Severability. If any part of these Terms is found unenforceable, the rest stays in effect.

• No waiver. If we do not enforce a term right away, we have not given up the right to do so later.

• Changes to these Terms. We may update these Terms from time to time. The updated version will be posted on this page with a new "last updated" date. Continuing to use our services or Website after that means you accept the changes. Appointments already booked are governed by the Terms in effect when you booked, unless the law requires otherwise.

• Entire agreement. These Terms, together with any service forms you sign and any policies posted on the Website, are the whole agreement between you and MG Studio.

 

CONTACT US

MG Studio Salon

3011 W Grand Blvd, Suite 130 (Historic Fisher Building)
Detroit, MI 48202
Phone: (313) 800-5119
Email: info@mgstudiosalon.com
Website: www.mgstudiosalon.com